Returns & Exchanges
At Mobie, we want you to be completely satisfied with your tech purchase. If your device isn't the perfect fit, you can return it within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Log into your Mobie account and visit the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Carefully pack the electronics in their original manufacturer packaging, including all accessories, manuals, and protective inserts to ensure safe transit.
Ship It Back
Affix the prepaid shipping label provided in your email to the exterior of the box and drop it off at any authorized carrier location.
Quality Inspection & Refund
Once our technicians verify the device's condition and serial number, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing